Privacy policy

Last updated: November 13, 2026

This Privacy Policy explains how Log Home Mart collects, uses and shares personal information when you visit loghomemart.com or lp.loghomemart.com (together, the "Site"), ask us for information, call or email us, or buy from us.

Information we collect

Information you give us.

  • Requests: when you ask for a brochure, a materials list, a quote or a call, we collect your name, email address, phone number, delivery location, and the products you are asking about.
  • Orders: when you buy from us, we collect your name, billing and shipping address, email address, phone number and payment information. Online payments are handled by Shopify and its payment partners.
  • Conversations: when you call or email us, we keep what we need to answer you and to work on your project.
  • Reviews: if you write a product review, we collect the review and the name you give.

Information we collect automatically. When you visit the Site, we collect information about your device and how you use the Site. This includes your browser, IP address, time zone, the pages and products you view, the website, ad or search that brought you to us, and how you interact with the Site. We collect it with:

  • Cookies: small files placed on your device. You can learn how to control them at allaboutcookies.org.
  • Log files: records of activity on the Site, including IP address, browser type, referring pages and date and time.
  • Tags and pixels: small pieces of code that record how you use the Site and whether you reached us from an ad. We use the Google tag and the Meta Pixel. On lp.loghomemart.com we also use our own analytics script, which records the pages you view, what you click, and whether a form was started or sent. It never records what you type. It also records mouse movement and scrolling.
  • Links and buttons: after you send us a request, when you open a link or press a button on our pages or in an email we send you, we record which one, when, and on what kind of device, and we connect it with your request. This tells us which information was useful to you.

How we use your information

  • To send you what you asked for, such as a brochure, a materials list or a quote, and to call you back when you ask us to.
  • To process and deliver your orders, and to keep our order and accounting records.
  • To answer your questions and help with your project.
  • To send you marketing emails, if you have agreed to receive them. Every marketing email has a link to unsubscribe.
  • If you request a brochure, we may send you a few related emails about your project. Every one has a link to unsubscribe.
  • To show our advertising to people who may be interested in it, including people who have visited the Site, and to measure how our ads perform.
  • To understand how the Site and our emails are used and improve them.
  • To screen for fraud and protect the Site, and to meet our legal obligations.

Who we share it with

We share personal information with companies that help us run our business:

  • Shopify runs our online store and processes orders and payments. Shopify's privacy policy.
  • Google provides Google Analytics and Google Ads. Google's privacy policy.
  • Meta (Facebook and Instagram) provides advertising tools and the Meta Pixel. Meta's privacy policy.
  • Klaviyo sends and manages our emails. Klaviyo's privacy policy.
  • Amazon Web Services hosts lp.loghomemart.com, processes the requests sent from it, and delivers our email.
  • Judge.me collects and shows product reviews.
  • Accounting and shipping providers receive what they need to keep our records and deliver your order.

We may also share information to comply with the law, to respond to a lawful request, or to protect our rights.

We do not sell your personal information for money. Some laws treat sharing information with advertising companies, as described above, as a "sale" or "sharing". You can opt out as explained below.

Your choices about advertising and cookies

In the European Economic Area, the United Kingdom and Switzerland, analytics and advertising tags on lp.loghomemart.com stay off unless you allow them.

We do not change how the Site works when your browser sends a Do Not Track signal.

Your rights and how to delete your data

You can ask us to tell you what personal information we hold about you, to correct it, or to delete it. Depending on where you live, you may have further rights under the law, including the right to opt out of targeted advertising and the right not to be treated differently for using your rights.

To make a request, email info@loghomemart.com with the subject "Privacy request", or write to the address below. Tell us the email address or phone number you used with us. This also applies to any information connected with our ads on Facebook or Instagram. We will reply within 30 days. We may need to confirm who you are, and we may keep what the law requires us to keep, such as order and tax records.

If you are in the European Economic Area or the United Kingdom, we process your information to fulfill our agreements with you, to pursue our legitimate business interests described above, or with your consent. Your information may be transferred to and stored in the United States.

How long we keep information

We keep order information for our business and tax records. We keep requests and conversations for as long as we need them to work with you, or until you ask us to delete them, unless the law requires us to keep them.

Children

The Site is meant for adults. We do not knowingly collect personal information from children under 13.

Changes

We may update this policy to reflect changes to our practices or for legal or operational reasons. We will post the new version here and change the date at the top.

Contact us

For questions about your privacy, or to make a complaint, email info@loghomemart.com, call 1-800-426-1002, or write to:

Log Home Mart
4421 Plover Rd.
Wisconsin Rapids, WI 54494
United States